DOCUMENT PENDING FINALISATION: the items in brackets will be completed once the company is registered. This version is not final.

1. Identity of the seller

This site is published by [COMPANY NAME], [LEGAL FORM], with its registered office at [FULL ADDRESS], registration number [UID / COMPANY NUMBER], VAT number [NUMBER or exemption statement]. Contact: [EMAIL ADDRESS].

2. Purpose and acceptance

These terms govern the sale of the products offered on this site. Placing an order implies full and unreserved acceptance of them. They complement the refund policy and the shipping policy, which form an integral part of them.

We may amend these terms at any time. The version applicable to an order is the one in force when that order is placed.

3. Products

Products are presented as accurately as possible. Studio images reworked from supplier photographs are illustrative and do not constitute a contractual commitment as to the exact shade or the finish. The dimensions given come from the supplier and may vary slightly.

4. Prices

Prices are shown in [CURRENCY], all taxes included, excluding delivery charges. Delivery charges and, where applicable, customs duties and import taxes are shown or flagged before the order is confirmed. The applicable price is the one displayed at the time of the order.

In the event of an obvious pricing error, we reserve the right to cancel the order and refund you in full.

5. Orders

An order is final once payment is validated. A confirmation email summarising the order is sent to the buyer. We reserve the right to refuse or cancel an order in the event of a payment dispute, an abnormal order, suspected fraud or a stock shortage.

6. Payment

Payment is made online at the time of the order, using the methods offered at checkout. Transactions are handled by Shopify's payment providers; we do not have access to your full banking details.

7. Delivery

Areas served, times, charges and the origin of the shipment are set out in the shipping policy. The times announced are estimates and run from the moment the parcel is handed to the carrier.

8. Withdrawal, returns and refunds

Full details are set out in the refund policy. In short: a 14-day right of withdrawal applies from receipt, and return shipping is paid by the buyer, unless the product is faulty, non-conforming or not the one ordered, in which case we bear the cost.

9. Legal guarantees

Products benefit from the legal guarantees of conformity and against hidden defects provided by the applicable law. These guarantees apply independently of the right of withdrawal and are in no way limited by these terms. For any request, write to [EMAIL ADDRESS].

10. Liability

We cannot be held liable for use of the product that does not match its intended purpose. The set is a storage accessory; no compression, waterproofing or protection performance is guaranteed. Nothing in these terms excludes our liability where the law does not permit it.

11. Force majeure

We cannot be held responsible for a delay or failure to perform resulting from an event beyond our reasonable control, in particular a transport strike, a customs closure, a natural disaster or an interruption of our providers' services.

12. Personal data

Data processing is described in the privacy policy.

13. Intellectual property

All content on the site (texts, images, brand) is protected. Any reproduction without prior written permission is prohibited.

14. Complaints and mediation

For any complaint, write to us at [EMAIL ADDRESS]. We acknowledge receipt within 2 working days. Consumers resident in the European Union may also use the European online dispute resolution platform.

15. Severability

If any clause of these terms were held void or unenforceable, the remaining clauses would remain fully in force.

16. Governing law and jurisdiction

These terms are governed by [GOVERNING LAW — e.g. Swiss law]. The place of jurisdiction is [JURISDICTION — e.g. Geneva], subject to the mandatory protective rules from which the consumer benefits in their country of residence. An amicable solution will be sought before any legal action.